Disappointing
Traveller Type: young couple
  : BEWARE IF YOU ARE CONSIDERING BOOKING!!! Before I explain my experience at this property, be warned that the showers dribble, the shower doors don’t close properly so you end up with a soaked bathroom floor, and if you are bringing kids you have no hope in showering them. booked a 2 night stay with my partner on our trip to rome, went out for the first day and came back to the room to find the toilet would not flush and was just dribbling water out. We advised the lady that checked us in who sent someone who was clearly unqualified to do what needed to be done to fix the toilet. We were told that nothing would be done u til the next morning which was unacceptable as my partner had been waiting hours already. Eventually, he said he would get someone out at 8pm to fix the toilet and would send someone up to show my partner to a working toilet in the mean time - he did not. We were then given the owners contact number who told us we were not entitled to a refund because “that’s not how it works around here” - we obviously needed our money back to move to another hotel with a WORKING toilet. Nobody apologised for having my partner have to wait 3 hours to go to the toilet because it wasn’t their problem in their eyes. We were told we had booked the wrong place and should have booked a 4* hotel to get a working toilet. Absolute disgrace, worst customer service ever received, the owners attitude is absolutely vile and shouldn’t work within the hospitality industry if this is how he believes it is acceptable to talk to paying customers. The only good thing about the place is Antonella.
  : Antonella.

Pleasant
Traveller Type: with friends

Wonderful
Traveller Type: group

Very Good
Traveller Type: young couple
  : great place for what you pay. Simple but confortable. Antonella, the manager she is kind and helpful
  : Some other guests were very noisy. It will be great to have a more strict policy for noise.

Good
Traveller Type: young couple
  : Excellent location, really friendly and supportive staff
  : We went on the bad weather and the room didn’t have a central heating so was a bit cold, our clothes didn’t dry out so after 2 days we still taking them back home to London

Pleasant
Traveller Type: family with young children
  : Air conditioner was working well and queen bed was comfortable. Location was good n near metro with all the local food places. Good value for the money. Lady who checked us inside the apt was very good.
  : We do appreciate the cleanliness in the room even though bath room needs cleaning. Doors were not covering properly and leaks all over. Smaller bed was not comfortable at all.

Good
Traveller Type: family with young children
  : Easy to walk to places

Good
Traveller Type: family with young children
  : Best part of the property is the short distance from Metro station, just 2 min walk. Also, there are few very good restaurants nearby. There is a supermarket next door.
  : Room sizes are very small and bathroom is extremely small. However, with the location of the property, it can be ignored as one has to be out most of the day seeing Rome.

Exceptional
Traveller Type: family with young children
  : Lovely hosts. Very helpful and knowledgeable about the area.

Exceptional
Traveller Type: family with young children
  : Great location, friendly staff